RESOURCES

Helpful information, practical tools, and trusted resources to support you along the way. Explore our articles and other resources designed to provide encouragement, insight, and practical guidance for navigating life's challenges.

Community Engagement

HopeLink Blog

Client Rights & Records

COMMUNITY ENGAGEMENT

Each month, HopeLink Counseling focuses on a topic that matters to our community. Through articles, social media posts, book giveaways, weekly themes, and Therapist Tip Tuesday, we share encouragement, practical ideas, and resources to help people grow, heal, and connect.

Monthly Focus

This month at HopeLink, we are taking a closer look at mental health and how it shows up in our everyday lives. Throughout the month, we’ll explore what influences our mental health and how we can better support our overall wellbeing.

Featured Blog

Check out the October blog, Making Space For Your Mental Health, below to learn more about how you can prioritize your own mental health.

Book Giveaway

The Self Care Project by Jayne Hardy. To enter our giveaway, email us at  help@hopelinkcounseling.com with the title of the book in the subject line for a chance to win! Winner's are announced via email on October 15th, 2026. 

Therapist Tip Tuesday

Practical encouragement and insights from the HopeLink counseling team, shared each Tuesday on socials. This month you’ll discover:

Week 1: What is Mental Health? 

Week 2: What are you carrying?

Week 3: What is your mental health trying to tell you? 

Week 4: What do you need to better support your mental health? 

FOLLOW HOPELINK

Follow us on social media for this month's focus, weekly themes, Therapist Tip Tuesday, book giveaways, and other helpful content.

HOPELINK BLOG

Explore articles from the HopeLink Counseling team covering mental health, relationships, family, personal growth, and other topics that can help you navigate life's challenges.

CLIENT RIGHTS & RECORDS

We believe you should understand your rights and have access to important information about your care. The resources below provide information about how to contact the Texas Behavioral Health Executive Council and request mental health records.

CONTACTING THE TEXAS BEHAVIORAL HEALTH EXECUTIVE COUNCIL

The Texas Behavioral Health Executive Council regulates and investigates professional misconduct by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology.

Not every concern or dispute involves professional misconduct; however, the Executive Council can provide more information about the complaint process. You may contact the board at any time. Doing so will not affect your counseling services.

If you believe your counselor has violated professional or legal standards that govern counseling practices in Texas, you may report your concerns to:

Texas Behavioral Health Executive Council
333 Guadalupe St., Tower 3, Room 900
Austin, Texas 78701
(512) 305-7700
24-hour toll-free complaint system: (800) 821-3205

REQUESTING MENTAL HEALTH RECORDS

Clients have the right to request copies of their mental health records. Requests must be made in writing, clearly specify the information being requested, and include the client's signature.

In accordance with applicable regulations, mental health providers may take up to fifteen (15) days to review and respond to a records request. A $25 administrative fee is required at the time the request is submitted. Additional fees may apply if redaction is required.

To request copies of your mental health records, please submit a written request by mail or fax to:

HopeLink Counseling
3800 Paluxy Dr., Suite 431
Tyler, TX 75703
Fax: 903-405-4802

HOW CAN WE HELP?